Frequently asked questions
How long should my service take?
Typical turnaround time for simple shapes likes those seen on our store is 1-2 days. More complex items can take 1-2 weeks and for super structures we could be 3 weeks plus.
What if the parts I want are out of stock?
We will do our best to keep out website updated with ONLY parts that are in stock. If we see an order with a part on it that is out of stock, we will quickly notify the customer and a decision will be made then.
I want something that is slightly different to that shown on your website.
Great! Just pop us a message via the contact form or send us an email direct and we will quote you for your unique project.
Can i come to the factory?
Sure! Please be aware, whilst Covid-19 is among us we will ask you not to enter our office space without a mask and only after hand sanitisor has been used.